Show All Answers

1. If I am unable to vote in person on Election Day, how do I vote by absentee ballot?

Show All Answers

1. Does The Town of Concord have a leash bylaw? Is licensing required?

Show All Answers

1. Where can I find the detail on my property?
2. What do the assessors look at when determining an assessment?
3. How do I know if my valuation is fair and equitable?
4. How can my assessed value increase (or decrease) when I did not do anything to the property in 5 years and I am not selling the property?
5. What will happen if I put an addition on my property? Are the actual construction costs of a new home used to determine the new assessment?
6. Why did my valuation change from the prior year’s valuation more (or less) than my neighbor’s?
7. I think my assessment is out of line with my neighbor’s property, whose property is assessed lower. What do I do if I want my assessment to be as low as theirs?
8. I recently purchased my home for a price which is different than the valuation for this year. How is this possible?

Show All Answers

1. What is mass appraisal?
2. What is market value?
3. How often does the valuation of properties change?
4. When my neighbor’s house sells, will their price determine my assessment?
5. How is the calendar year different from the fiscal year?

Show All Answers

1. Where can I get more information on the assessment process?
2. Where can I get a copy of the deed to my property?
3. Where can I get information and maps of Concord?

Show All Answers

1. What’s the difference between an abatement and an exemption?
2. Are there other ways to reduce my taxes?
3. Does the property record card reflect any exemptions to which I may be entitled?
4. What if I feel the value of my property value is overstated?
5. Do I have to apply for an abatement every year if I received one in the past?
6. What if I am not satisfied with the result of the abatement hearing?

Show All Answers

1. Why does the Assessor need to enter my house?
2. Will an inspection change the value of my house?
3. What happens if I refuse to allow the property lister to enter my home?
4. Will I be penalized if I allow the assessors in and my neighbor does not?

Show All Answers

1. How is the tax rate calculated?
2. How will the new valuation affect my tax bill? If my assessment went down, how can my tax bill go up?
3. How can my tax bill go up more than 2.5%? Doesn’t Proposition 2 ½ limit the tax increase?
4. I cannot afford this tax bill (on fixed income, lost my job, have financial issues). Can’t the Assessors lower this assessment to accommodate this situation?

Show All Answers

1. If we subscribe to "Entry" level service will it be possible to upgrade to "High Speed" without incurring additional fees?
2. If I signed up for the email, am I automatically signed up for this service?
3. Will my billing cycle change?
4. Who do I contact if my internet service is interrupted?

Show All Answers

1. Can I install a modem myself?
2. Can I relocate the modem myself?
3. Why are you scheduling a site visit and then an installation at another time, wouldn’t it be faster to install on the first visit?
4. When will you begin installations, how are you determining the order of the installations, and is there anything I can do to get installed sooner?
5. What kind of wiring will be needed in my home or business to use Concord Light Broadband?
6. What is the optional Wi-Fi gateway?

Show All Answers

1. What services will be offered?
2. I live in an apartment/condo complex, can I sign up for Internet?
3. Why didn’t you ask for all of the information when I signed up for email updates?
4. If Concord Light is not going to offer telephone or television services, what alternatives are there?
5. What speed of service should I choose?

Show All Answers

1. What is the Bruce Freeman Rail Trail?

Show All Answers

1. What is a business certificate?
2. Who must file a business certificate?
3. Who is not required or exempt from filing?
4. Are there any special requirements for a home-based business?
5. How do I file or renew a business certificate?
6. What do I do if I discontinue or withdraw from the business, or move to another location?
7. What is the penalty for failing to file a business certificate?
8. Are business certificates public documents?
9. Does the filing of a business certificate protect me from others using the same name?

Show All Answers

1. What are the cemetery hours?
2. Are tour groups allowed?
3. What's allowed for plantings at the cemetery?
4. How do I find information about family plots or genealogy?
5. Can I get a burial plot in Sleepy Hollow Cemetery?
6. Is grave rubbing allowed in any of Concord's cemeteries?

Show All Answers

1. Have the rates changed?
2. Do you still offer any rebates?
3. Do you offer discounted rates for senior citizens?
4. Do you offer a low-income discount rate?
5. What is the meter charge?
6. How is energy use calculated for my bill?
7. Where can I pay my bill?
8. Who do I call for account information or about billing?
9. Can I pay with a credit or debit card?

Show All Answers

1. Who should I call for new service or to disconnect an existing service?
2. What is your Fax number?
3. What are Concord Light's office hours?
4. Who is in charge at Concord Light?
5. Who is in charge of purchasing?
6. Who is in charge of customer service?
7. Who do I call for Emergencies after hours?
8. Do you have any job openings?

Show All Answers

1. Do you recycle refrigerators?
2. Do you sell compact fluorescent light bulbs (CFLs)?

Show All Answers

1. What is domestic violence?
2. What is the legal definition of abuse?
3. What is a 209A Restraining Order?
4. Where can I get a 209A order?
5. How can I get an order in district court?
6. What questions are asked on the form?
7. What relief can I ask for on the application?
8. What about child custody and visitation?
9. What happens after I have completed the 209A forms?
10. What will the judge do after speaking with you?
11. What is a ten day hearing?
12. What happens at the end of a year or the end of the effective date?
13. What should you do if you want to change the terms of the order?
14. Can a minor obtain a 209A order?
15. What happens if the order is violated?
16. What happens if an arrest is made?
17. What are some of the criminal charges that an abuser can be charged with?
18. What happens after an arrest?
19. What happens at the arraignment?
20. What happens after the arraignment?
21. What is a certified batterers intervention program?
22. Will the intervention stop the abuse?

Show All Answers

1. Where is your office and what are your hours?
2. What information do you have?
3. Can I get a map of my property?
4. How do you decide to pave a road?
5. Where does my property end?
6. Can I plant flowers or put up a fence near the roadway?
7. Can I get a lower speed limit on my street?
8. Can I get stop signs erected to slow traffic?
9. Can I get a different house number?

Show All Answers

1. Why do you send a fire engine when I called for an ambulance?
2. I'm selling or refinancing my house; how do I have my smoke and carbon monoxide detectors inspected?
3. Where do my smoke and carbon monoxide detectors need to be installed?
4. Why is the Maltese Cross the symbol for the fire service?
5. Why are Dalmatians considered firehouse dogs?

Show All Answers

1. Is a culinary incubator right for you?
2. Is a Health Department License necessary?
3. What does HACCP - compliant mean?
4. How do HACCP rules affect me?
5. Is there a difference between wholesale and retail food processing and can this affect the kitchen I use?
6. Could I use a church kitchen instead of a culinary incubator?

Show All Answers

1. How will Risk Based Inspections change the inspection process in my facility?
2. What can I do as a food establishment to ensure I’m in compliance with the risk factors?

Show All Answers

1. How do I report a pothole?
2. What are your hours?
3. What work do you do on private streets?
4. I would like to install a granite post for the mailbox in front of my property, is there any problem with that?
5. Will the town remove snow from in front of my driveway?
6. What can I do if my street floods during a heavy rain?
7. When is the landfill open and what do you accept there?

Show All Answers

1. Where are the Town Offices?
2. How do I register to vote?
3. How may I reach the Select Board?
4. Where do I find information about Town Meeting?

Show All Answers

1. What is the Hugh Cargill Trust?

Show All Answers

1. How do I contact the Helpdesk?
2. How do I report an emergency IT situation?
3. How do I know if I should contact the Helpdesk or one of the IT staff members?
4. Who do I contact about printers or phones?
5. How do I reserve a laptop?
6. Can I download software onto my computer?
7. Can I/should I put multiple items into a Helpdesk ticket?

Show All Answers

1. What do all these mapping acronyms and terms mean?
2. What data was used in determining the FEMA FIRM maps?
3. What does this mean for property owners?
4. What if I disagree with the maps?

Show All Answers

1. What is an invasive species?
2. What problems do invasive species pose?
3. What are the advantages of native species?

Show All Answers

1. Where are you located?
2. Do I have to apply where I live?
3. Is a blood test required before a license can be issued?
4. What is the fee for obtaining a marriage license in Concord?
5. How do I find a Justice of the Peace?
6. Can a friend be authorized to perform my marriage ceremony?
7. Is Massachusetts residency required to obtain a marriage license in Massachusetts?
8. Are same-sex couples who reside outside of Massachusetts allowed to be married in Massachusetts?
9. What if one or both of us has been divorced?
10. Are witnesses required to be present at the ceremony?

Show All Answers

1. When are you open?
2. What if I have further questions?
3. When should we apply?
4. Do I need an appointment to apply for a marriage license?
5. Is there a waiting period from the date of application to the date the license is issued?
6. Is a waiver of the 3-day waiting period available?

Show All Answers

1. Is brush burning allowed in The Town of Concord?

Show All Answers

1. Does the town take down trees from private residences?
2. Who should I contact if I would like to have a public shade tree planted?

Show All Answers

1. Ever wonder how the Town protects its electronic public records?

Show All Answers

1. How do I file for a tax abatement?

Show All Answers

1. Does Concord have a dump where I can take my trash?
2. Is there a place where I can drop off recyclable materials?
3. How do I dispose of hazardous materials?
4. How do I safely dispose of items that contain mercury?
5. What should I do with my Styrofoam?
6. How can I recycle plastic flowerpots?
7. How do I dispose of my old fire extinguisher?
8. What happens to the bottle deposit when I put deposit bottles and cans in my recycling bin?
9. What should I do with my old cell phone?

Show All Answers

1. Are pizza boxes recyclable?
2. Can old pots and pan be recycled at curbside?
3. What materials can I recycle in my green bins?
4. Is there any place where I can recycle my plastic bags?
5. How do I recycle corrugated cardboard?
6. What do I do with old paint?
7. How do I dispose of my old smoke/fire detector?
8. How do I get rid of furniture and household items I no longer want?
9. How do I get rid of my old TV or computer?
10. How do I dispose of my trash and recyclables?

Show All Answers

1. I bought a new dishwasher and the manufacturer wants to know what the hardness of the water is?
2. What is the pH of my water?
3. What do I do if my water bill seems high?
4. How can I check to see if I have leaks in my house?
5. Where can I pay my water and sewer bill and who should I call with questions about my bill?
6. Why is my hot water brown and not my cold water?
7. How do I schedule a final water meter reading?

Show All Answers

1. Sometimes my water smells like a pool, what causes this?
2. Why does my water appear cloudy or milky?
3. Does my water contain fluoride?
4. Where are the wells located, and from which well does my water come?
5. Is my drinking water clean?