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Concord, MA Public Access TV

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Concord Light Broadband
Contact TypeContact Information
Customer Service:
Address:
Concord Light
1175 Elm St.
Concord, MA 01742
Phone:
978-318-3101
Fax:
978-318-3105
Hours:
Monday through Friday
8:00 AM - 4:30 PM
Photo
 
Additional Information
Link to PageLink to PageLink to Page
Telecommunications Contacts
Name
Title
Telephone
Telecommunications Coordinator
978-318-3106
Telecommunication Network Technician
978-318-3119
Concord Light Broadband Information:

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Thank you for your interest in Broadband from Concord Light.

Sign up here to receive our latest updates and other important news about Concord Light Broadband.

For Email Newsletters you can trust

Concord Light is committed to providing high-quality Internet service in Concord at competitive prices.

We provide updates on the progress on this web page and via email to those who have signed up for email updates.

Availability
Concord Light started to deploy High Speed Internet Service for the community in early 2014.

The interest in our Broadband Internet offering has been tremendous and we are experiencing high demand for our service. The CMLP installation team is operating at capacity. As a result, we are working to meet the demand by contracting for some of the installation work from qualified vendors.

We are making good progress toward increasing the rate at which we can connect new customers. We are using an automated customer intake process. General availability won't be long now. At that time, residents and businesses in the Town of Concord will be able to order service by contacting Concord Light through the Customer Service Department. In the meantime, we will periodically invite orders via e-mail updates. If you would like to be invited to order High Speed Internet as capacity permits, please sign up for e-mail updates below and you will be notified when we are taking more orders.

Note that the fiber optic infrastructure has been installed in approximately 95% of the CMLP service area.  Unfortunately, some locations do not have fiber available yet due to issues accessing conduit or lack of conduit in the street.  CMLP is working to get the last 5% of our service area connected to the fiber optic network, in some cases, this will require a significant construction effort. This work will be scheduled to coincide with other Light Plant construction projects in order to avoid duplication of effort and multiple cuts on the same street.


What differentiates Concord Light Broadband?

No other provider currently operating in Concord has a 100% fiber optic solution. This solution is technically superior in terms of speed and reliability. Concord Light offers internet service in a manner consistent with the values and approach is used to deliver electricity to Concord.

Broadband from Concord Light will be reliable, affordable and priced so as to provide a modest sustainable rate of return which adequately maintains the capital plant and protects Concord’s community interests. Concord Light believes that this combination of technology and commitment will be attractive to many customers. Click here for Frequently Asked Questions.

Residential Prices      

Residential Service Level
Download Speed Mbps
Upload Speed Mbps
Prices
Entry
10
5
$49.95
Basic
25
10
$64.95
Hi-Speed
50
25
$74.95
Ultra
100
50
$89.95

Business Prices
Business service pricing starting at $74.95. Contact Concord Light to discuss your Internet requirements to determine the specific service levels needed.

Additional Services and Fees

Fees
Prices
Static IP address each per month
$2.50
Installation fee
$150.00
Early termination fee
$240.00

Terms & Conditions
  • A 2-year agreement is required.
  • Price applies to base monthly service only; excludes optional services and installation charges.
  • The installation fee of $150 applies to one installation of Concord Light’s broadband equipment.  Additional costs will apply if you request Concord Light to relocate this equipment.
  • Early termination fee is $240 in the first 2 years, prorated $10/month after month 2.
  • Hosting of commercial web and email servers on residential service is strictly prohibited.
  • Electronic equipment is and shall remain property of the Town of Concord.
  • Failure to return equipment upon termination of services or damaged equipment shall result in a $400.00 fee.

 
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