Personnel Department
Organization Support Statement
I. Mission
The mission of the Personnel Department is to assist Town officials and senior managers to fairly, consistently, and lawfully create and administer policies and practices that sustain a work environment with positive morale so that employees can provide service to the community effectively.
II. Goals and Objectives
The Personnel Department will maintain town policies and procedures to ensure that all departments comply with applicable labor laws and regulations; promote employee job satisfaction via a variety of methods, including employee development and recognition, positive and effective communication, maintenance of appropriate compensation and benefit plans, and timely investigation of employee complaints and concerns; and organize personnel records and systems to efficiently and effectively support all departments in meeting their obligations to the employees who serve the Town.
III. Operational Description
The Personnel Department provides services to approximately 600 permanent and temporary employees and over 325 retirees on issues relating to: administering the personnel bylaws, and personnel policies and procedures that implement the bylaws; maintaining employee classification and compensation plans; monitoring personnel actions of all Town departments to ensure compliance with policies and regulations; managing the recruitment and selection of new employees; coordinating orientation, training, and employee recognition activities; providing case management and administrative services for worker's compensation cases; and designing and administering employee benefit programs. The Personnel Department advises the Personnel Board and Town Manager on related issues; advises department managers, supervisors, and
employees on personnel matters; and assists in labor negotiations and contract administration.
IV. Board/Commission Involvement
The Personnel Department supports the Personnel Board, which consists of five members appointed by the Board of Selectmen with staggered three-year terms. The Personnel Board has responsibility for the administration of the Personnel Bylaw (Wage and Salary Classification Plan) of the Town.
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