Government Essential Services
Information on Essential Services
While Town offices remain closed to the public, the Towns services are still operating although in new and different ways to keep our staff and community safe. Please see program specific updates below and their webpages linked below for more information.
Some departments and services which are not listed below are available by appointment if necessary, please call ahead and know that staff remains available by email and phone. Please reach out to departments directly if you have questions, the directory can be found here.
Concord Public Works
Water – Water service to continue without anticipated interruption. www.concordma.gov/water
Sewer – Sewer service to continue without anticipated interruption. www.concordma.gov/water
Solid Waste – Trash and Recycling pickup to continue without anticipated interruption. www.concordma.gov/recycle
Highway and Grounds - Winter Operations will continue to operate without anticipated interruption. concordma.gov/262/Highway-Grounds
Concord Fire and Police
Fire, Rescue, and Police services will continue without anticipated interruption
Until further notice, non-emergency calls will be handled over the phone or through a speaker set up in the front vestibule for both Departments.
If you have a business question please call 978-318-3400.
Concord Fire & Rescue: https://concordma.gov/166/Fire-Rescue
Concord Police: https://concordma.gov/250/Police
Concord Municipal Light Plant
Electricity - Service to continue without anticipated interruption: https://concordma.gov/487/Electric-Service
Broadband - Service to continue without anticipated interruption: https://concordma.gov/467/Broadband-Internet-Service
The COA will be continuing to take incoming calls (978 318 3020) and respond to e-mail throughout the crisis during our normal business hours. More information: https://concordma.gov/916/Council-on-AgingSenior-Services
Social service staff remains available to help folks cope emotionally and also to help link them to resources if they have no other way to obtain needed medications or groceries.
The COA is not providing transportation or equipment loans and the building remains closed.