Residential Plan Features, Details & Additional Charges
Residential Plans feature symmetrical service — upload speed equals the download speed.
All Residential Plans have next business day hardware replacement.
Free Help Desk Service with advanced remote diagnostics and customer assistance, available 24 hours a day, 7 days a week.
If service is to be provided underground, a serviceable conduit is the responsibility of the property owner.
Service and fees billed monthly on a month-ahead basis.
Residential installations will incur a one-time installation charge of $150.
Residential one-time resumption charge of $50.
A two-year contract is required. An early termination will be calculated at a rate of $10 per month, times the number of months remaining in the service agreement.
As low as 1 hour
Business Plan Features, Details & Additional Charges
Fully symmetrical service.
Technical support with advanced remote diagnostics and customer assistance available 24 hours a day, 7 days a week.
Hardware Replacement time from Help Desk confirmation to arrival at customer location.
Detailed usage reporting upon request.
Installation charges for businesses and commercial property are based on a time and material estimate for actual effort. The property owner will be invoiced for installation and payment plans can be established.
Optional static IP address available upon request.