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You can contact Concord Utility Customer Service at 978-318-3101 or concordlight@concordma.gov for customer service and billing questions on any of your Concord utilities — whether it’s Water & Sewer, Electric or Broadband.
We are open Monday - Friday, from 8 a.m. - 4:30 p.m.
The Director,
Rhonda Buscemi, Project and Procurement Coordinator at 978-318-3196 or rbuscemi@concordma.gov
The Customer Service Administrator,