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1. What services will be offered?

Under Article 48, Concord Broadband intends to offer only data services in the form of High Speed Internet. Concord Broadband offers broadband data access only on its fiber optic system. A variety of speeds and prices are available. High Speed Internet is the most commonly requested service from businesses.

2. I live in an apartment/condo complex, can I sign up for Internet?

At this time, the fiber is not in place to support existing multi-unit dwellings with more than 3 residences. Also, there are frequently contracts with other providers that grant exclusive right of conduit inside these buildings that we are not allowed to use. We will be addressing multi-unit dwellings after the initial roll out is complete.

If you would like the option of Concord Broadband, please let the property owner know and encourage them to contact CMLP at 978-318-3101.

3. Why didn’t you ask for all of the information when I signed up for email updates?

In the interest of protecting privacy by not collecting any unnecessary information when we started the e-mail system, we decided to keep the information in the email sign-up as minimal as possible.

4. If Concord Broadband is not going to offer telephone or television services, what alternatives are there?

There are many methods for receiving telephone and television today. We have provided a few examples below for your benefit.
 

telephone and television alternative service page.

5. What speed of service should I choose?

We would recommend that if you have service today that you run a “speed test”. For more information on speed tests, and links to websites where a speed test service is provided for free, please visit our speed test links page.