The 2026 TOD rate is designed to be revenue neutral. That means CMLP expects to collect the same revenue from the new rate that it did from the old rate in 2025. Overall rates will go neither up nor down. However, individual customers may pay more or less depending on how much energy they use during peak hours. Many customers can keep their bills the same or lower by shifting certain activities (EV charging, laundry, running the dishwashing) to off-peak times. 

Customers can view their historical Peak and Off-peak electricity usage through CMLP’s SmartHub or by reviewing their monthly statements, which will break down usage by time period beginning with the May 2026 bills. For more detailed information, contact CMLP’s customer service team at: concordutilities@concordma.gov  or  978-318-3101 who can provide customized usage reports.

Shift energy-intensive activities, such as running your dishwasher or charging an electric vehicle, to off-peak hours.   Please see these tips on how to reduce your costs.

Your bill will show your energy usage broken down by time periods: Peak, Super Off-Peak, and Off-Peak.

For the most current details on your usage, visit the SmartHub self-service portal. It’s the easiest way to stay informed and in control.

Need to register? https://concord.smarthub.coop.

With SmartHub, you can: Manage your account information, view and monitor your energy usage and go paperless for convenience.

During peak hours (weekdays 3:00 PM – 7:00 PM), electricity costs more because demand is highest. You can still use any appliance, but to save money try to avoid running these appliances during this time:

•    EV chargers

•    Dryers 

•    Air conditioners 

•    Electric water heaters, pool pumps, and spa pumps

•    Dishwashers and washing machines

Small changes like shifting these activities to Off-peak or Super off-peak times can lower your bill and support a cleaner, more reliable energy system.

Yes! You can use electricity anytime you need it. However, during Peak hours (weekdays 3:00 PM – 7:00 PM), rates are higher because demand is at its busiest. Using the “average” amount of energy during peak hours won’t increase your bill. If you use more than the average amount during Peak hours, then you will pay more than you do today. If you use less than the average amount during Peak hours, then you will pay less than you do today. To save money, try shifting big energy tasks like running the dishwasher, doing laundry, or charging your EV to Off-peak or Super off-peak times when rates are lower.

•    Super Off-Peak: 1:00 AM – 5:00 AM (lowest rate)

•    Off-Peak: All other hours outside weekdays 3:00–7:00 PM